Cheshire Diamonds

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Returns

Returning your item for an exchange or refund

How long do I have to return it? You have 14 days from when you actually receive your item to return it for an exchange or refund. This is provided the item has NOT been worn and is in the identical condition it was received in, along with the original box and all documents it came with.

Where do I send it back to? Please send the item and all accompanying documents & the presentation box, back to us here – Peter Clayton 69 Mill Street, Macclesfield, Cheshire, Sk11 6NG.

How do I send it back? Please return the item to us using Royal Mail Special Delivery.

Do I need to return my paperwork? Please return all documentation, including any diamond certification that you received.

How long will the refund process take? As soon as we receive your item back, we will process your refund that very same day. However, please be aware that it can take up to 7 working days before the money reaches your account and/or goes back onto your card. This is due to your banks own refund procedures and is out of our control.

How do I pay the difference? Please Call us on 01625 425472 with your full name as the reference by PayPal to info@cheshirediamonds.com

Download our Returns Form by clicking below.

Returns Form

We pride ourselves on creating wonderful items of jewellery by using only the world’s finest diamonds. Cheshire Diamonds formerly the Jewellery Workshop was established in 1980, for over 30 years we have been creating high quality bespoke diamond jewellery at affordable prices..

Find Us

Opening Times

Monday Closed
Tuesday Closed
Wednesday 10:00 am - 1:00 pm
Thursday 10:00 am - 1:00 pm
Friday 10:00 am - 1:00 pm
Saturday 10:00 am - 1:00 pm
Sunday Closed

We buy unwanted gold

You will get the best price for scrap gold. This is because we don’t sell it on in bulk but reuse it onsite to make new items of jewellery.

Handmade

Are you looking for Bespoke Design?  Any type of Custom made jewellery can be made by Peter, the trusted handmade way.

Established in 1980

The jewellery workshop was established in 1980 by Peter Clayton. Originally a private workshop, which progressed into retail. Peter is a time served craftsman in bespoke handmade jewellery.

124 Mill St • Macclesfield • SK11 6NR • T: 01625 425472